- Shipping & Returns
Sound of the KZ ED12
KZ ED12 Earplugs give undistorted sound and brings a new kind of auditory feeling. They have excellent sound quality with a huge sound field, for beautiful spatial aspects of sound. Great for rock, metal and heavy bass music, among others.
Our KZ earbuds come standard with the supplied cable without a microphone. Of course it is very convenient to have a microphone and remote control, therefore this is optional to order.
Are you looking for a spare cable or do you want to upgrade the included cable? Then take a look here.
Also, these earbuds can be used wirelessly through an optional Bluetooth cable. These can be found here.
KZ's specialty is producing earbuds with great sound, at a reasonable price. Even many Audiophiles are enamored with KZ, something previously unthinkable for a Chinese brand. This is because KZ Audio does not put unnecessary money into producing fancy packaging or fancy advertisements. This is reflected in the use of the durable materials and therefore in the sound quality. Chinese HiFi (ChiFi) is on the rise, and as far as we are concerned KZ Audio is largely responsible for this. Experience the sound quality of the KZ earphones for yourself!
Another big advantage of KZ Audio is that the earbuds come with a detachable cable with an A, B or C plug.
Often earbuds break down because the wire wears out too quickly. Therefore, KZ Audio not only makes the earbuds much more durable here, but also shows what it is all about: good earbuds at a reasonable price. And not to produce earplugs that will break anyway!
In addition, the cables supplied are nicely braided and therefore very strong. It gives little noise when it moves and is difficult to get tangled.
Also, the wire is extra sturdy around the end. You can easily rest it behind your ear, making it more fine and firm. This keeps the earbuds from falling out of your ears as quickly and provides extra comfort.
Within the Netherlands you can always use free shipping.
Do you order outside the Netherlands? Then we will automatically calculate the cheapest shipping method. You can always make another choice during checkout, if available.
Which shipping companies do we use?
Within the Netherlands we use DHL and PostNL.
Outside the Netherlands we mainly use PostNL, they work together with your local courier.
PO Boxes, APO/FPO & Freepost numbers
We can ship to PO Boxes, APO/FPO and freepost numbers.
Please note that for large orders (number and weight) this may vary. If in doubt, please contact us.
Expected delivery time
For delivery within the Netherlands always 24 hours. As a rule, this means that if you order before 17:00, you can expect to receive the order the next day. However, it may be that PostNL has a delay and it will be later.
For some products is a longer delivery time. Here you will be informed during the checkout process.
|Country||Letter mail (without track & trace)||Parcels (with track & trace)|
|Australia||5 - 10||6 - 12|
If your country is not listed, please contact us. We can usually ship to your country.
Please note that these are rough estimates based on normal circumstances.
If for any reason you do not receive your package during this delivery time, please contact us.
If you are not satisfied with your item you can return it within 30 days free return it to us via our returns portal.
The condition and packaging of returned items must meet the following conditions:
For hygiene items such as In-Ear Earplugs and Headphones, additional requirements apply. For example, the packaging must be intact and the hygiene seal unbroken. This does not apply to warranty or DOA.
If these conditions are not guaranteed Fixim.nl holds the right to refuse your return.
If you have received a defective product, please contact us immediately.
Customs and import costs
Fixim.co.uk is not liable for additional charges assessed by customs. For customers outside the EU, the displayed price is excluding VAT, this will be calculated upon importation into your country.